Minors Safety Policy

Organization Name: Medical Pharma Services, s.r.o., Evropská 846/176a, Prague, 160 00 Czech Republic

VATCZ27084949

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1. Introduction

At Medical Pharma Services, s.r.o. (MphaR), we are committed to fostering a safe, inclusive, and age-appropriate online environment for minors, in compliance with Article 28 of the EU Digital Services Act (DSA) and the EU Better Internet for Kids (BIK+) Strategy. Although MphaR Virtual Advisory Board Platform is the online Platform only for confirmed Healthcare Professionals aged above 18, this Minors’ Safety Policy outlines our approach to protecting occasional Platform’ s visitors/occasional users under the age of 18, ensuring their safety, privacy, and well-being while using our platform/services.

This policy reflects our dedication to:

  • Preventing harm to minors, including exposure to inappropriate content, grooming, cyberbullying, and exploitation.
  • Promoting age-appropriate experiences through robust safety measures.
  • Empowering minors, parents, and guardians with tools and resources to navigate the digital world safely.
  • Complying with applicable laws and regulations, including the DSA and BIK+ Strategy.

2. Scope

This policy applies to:

  • All users of MphaR Virtual Advisory Board Platform, with specific protections for minors (individuals under 18 years of age).
  • All employees, contractors, and partners involved in the operation of MphaR Virtual Advisory Board Platform.
  • All content, features, and interactions facilitated through our platform.

3. Legal Framework

Our Minors’ Safety Policy is guided by:

  • Article 28 of the DSA: Requires online platforms to implement measures to protect minors from harmful content and ensure a high level of privacy, safety, and security.
  • EU BIK+ Strategy: Promotes a safer internet for children through age-appropriate design, parental controls, content moderation, and education.
  • Other applicable national and international regulations, including GDPR.

4. Key Principles

4.1 Age-Appropriate Design

  • We implement  verification mechanisms to identify users excluding users below 18.
  • Features and content are designed to target healthcare professionals and be age-appropriate.
  • Default privacy settings for minors are set to the highest level of protection.

4.2 Content Moderation

  • We employ robust content moderation systems  to detect and remove illegal or harmful content, such as violence, hate speech, or sexual material, in line with DSA requirements.
  • Proactive measures are in place to prevent the dissemination of content that may negatively impact minors’ physical or mental well-being.
  • Users can report inappropriate content easily, with expedited review processes for reports involving minors.

4.3 Protection Against Harm

  • We maintain strict policies against grooming, exploitation, cyberbullying, and other forms of online harm targeting minors.
  • Various tools help identify and address potential risks promptly.

4.4 Privacy and Data Protection

  • MphaR Virtual Advisory Board Platform strictly adheres to  General Data Protection Regulation (GDPR) and other relevant laws.
  • Clear and age-appropriate privacy notices inform about data practices.

4.6 Transparency and Accountability

  • We provide regular transparency reports detailing statistics .
  • Feedback mechanisms allow users and stakeholders to raise concerns or suggest improvements to our safety measures.

5. Implementation Measures

5.1 Age Verification, Content Filtering and Moderation

The Platform is intended solely for individuals who are 18 years of age or older. Access to and use of the Platform is restricted to healthcare professionals. The Platform does not contain any content that may be harmful to minors.

5.3 Reporting and Response

  • A user-friendly reporting system is available 24/7 for flagging harmful content or behaviour.
  • Reports involving minors are prioritized, with clear timelines for resolution.

6. Roles and Responsibilities

  • Platform Operators: Ensure compliance with this policy and maintain safety features.
  • Moderation Teams: Monitor and address harmful content or behavior.
  • Users: Adhere to community guidelines and report issues promptly.
  • Partners: Comply with our safety standards when integrating with our platform.

7. Enforcement

  • Violations of this policy may result in content removal, account suspension, or other measures, depending on the severity.
  • We reserve the right to report illegal activities to authorities and cooperate fully with investigations.

8. Monitoring and Review

  • This policy is reviewed on a regular basis.
  • Updates are communicated to users

9. Contact Information

For questions, concerns, or feedback about this Minors’ Safety Policy, please contact:
Email: compliance@m-phar.com

10. Resources